Orange Club Priority Points
Frequently Asked Questions:
Why Priority Points:
To recognize loyal and consistent season ticket holders and Orange Club donors, and being transparent in how we do that.
EXAMPLE: Without the priority point system, if Otto moves to Syracuse and you and Otto both make $250 gifts, you would be viewed as equals when assigning tickets. With priority points, if you both have made $250 gifts, but you have been a season ticket holder for 10 years, you would have priority over Otto when tickets or other benefits of priority points are assigned.
EXAMPLE: Without the priority point system, if Otto moves to Syracuse and you and Otto both make $250 gifts, you would be viewed as equals when assigning tickets. With priority points, if you both have made $250 gifts, but you have been a season ticket holder for 10 years, you would have priority over Otto when tickets or other benefits of priority points are assigned.
To ensure fair and equitable allocation of high demand items, such as basketball tournament tickets, bowl tickets and season ticket upgrades.
To provide incentive for new and current ticket holders and donors to go above and beyond.
How far back do the point calculations go?
The information for giving goes back to the Dome opening in 1980. Additionally, donors who made gifts towards the construction of the Dome received points for their gifts. Ticketing information goes back to 1995. We invite donors and STH to reach out with questions around their credit in each area.
Do other schools use Priority Points?
Yes! In fact, including Syracuse University 13 of 15 ACC schools now have priority points and 62 of the 65 Power 5 schools have priority points.
Can my points ever go away?
No, once you have accumulated priority points, your points can only go up.
Are points between me and my spouse split?
No, your total giving as a household will be totaled to ensure that you receive maximum points. If you believe that you and your spouse's points are not being combined, please contact the Orange Club.
I used to be an employee of Syracuse University, but I don't see my points, how can I get them?
Please send an email to oclub@syr.edu with your dates of fulltime employment along with title and department.
I am a current employee of Syracuse University, and only see 1 point, I should have more!
Please send an email to oclub@syr.edu with your dates of fulltime employment along with title and department.
I give through a community foundation, will that giving count towards my point total?
Yes! Much like a matching gift, so long as we can identify that your name should be associated with the gift from the foundation, you will receive credit for the athletics gifts. At this time, only legal credit is being given for non-athletics giving. Please note that only one profile can receive points (outside of households).
Can I pass along my points to my heirs/next of kin?
At this time, points cannot be transferred generationally.
I can see my points, but I am concerned the information doesn't match my records.
Please contact the Orange Club and we can discuss our calculation of your total points.
I don't have a MyCuse account, how can I determine my point total following the initial mailing?
If you contact the Orange Club, they can provide you with your point total. It will be updated monthly
I think I might have multiple MyCuse accounts, what should I do?
Please contact the Box Office, and specify which account you would like to use. Moving forward, we hope that patrons will utilize one account for tickets. This will help use ensure that patrons maximize their points, and are awarded for all activity.
Who to contact with questions related to priority points:
For any ticket related history, please contact the Dome Box Office
For any donor related or biographic questions, please contact the Orange Club
For any donor related or biographic questions, please contact the Orange Club
I have a multiyear pledge to an Orange Club Fund/campus. How is that counted in my lifetime giving?
The priority point system will count all cash gifts that have been received. A multiyear pledge will be recognized as each gift payment is made. Individuals who are in the midst of a multiyear pledge, will see their priority points rise as they make gift payments.
I was not ROTC at Syracuse University, does my military service count?
Yes, any service will count. Orange Club will be responsible for making sure individuals are coded into BSR.
I have never worked at Syracuse University, but have served on volunteer boards for a school/college. Does that count?
At this time, we are not counting volunteer service to school and college advisory boards.
I serve on the Hardwood/Varsity Club Board, do I get points for this service?
At this moment we are not giving bonus points for this service, but it is certainly something we are looking at in the future.
Does Club 4.4 membership get me points?
No, we appreciate your patronage, but the Club does not earn you any points.
Feedback from ticket holders/donors who are concerned about the priority point system or the formula:
SU Athletics will continue to evaluate the priority point system over time, and welcomes the feedback of those who have been involved with us. If there is a metric that an individual feels we have overlooked, they are encouraged to share this with us. We will evaluate all the feedback, and determine if additional metrics are needed.
