Stadium Gameday and Event Policies
Code of Conduct
The Dome has established a "Fan Code of Conduct" for all of our season-ticket holders, their guests, and other fans who attend Dome events. We are committed to creating a safe, comfortable and enjoyable experience for all of our fans, both in the stadium and in the parking lots we control around the stadium. We want all fans attending our games to enjoy the experience in a responsible manner. Stadium and parking lot staff will intervene to support an environment where all event patrons can enjoy the game.
Fans attending games are required to refrain from the following behaviors:
- Interference with the progress of the game (including throwing objects onto the field or court)
- Intoxication or other signs of impairment related to alcohol consumption that result in rude or irresponsible behavior
- Behavior that is unruly, disruptive, or illegal in nature
- Fighting, taunting or threatening remarks or gestures
- Foul or abusive language or gestures
- Smoking/Vaping in any area of the Dome
- Possession and/or use of illegal drugs or firearms
- Obscene, indecent or offensive clothing/signs
- Failing to comply with instructions from ushers, parking attendants, security or law enforcement
- Excessive standing – please be aware that when you stand, you block the view of the fans behind you. We do not wish to diminish your ability to cheer and enjoy the game; however, your continued standing can interfere with others' ability to enjoy the game from their seats.
- Refusal to comply with stated health and safety protocols
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Courtside Code of Conduct
- Fans may not step onto the court at any time before, during or after the game.
 - Fans shall remain in their seats at all times during the game, standing only when appropriate with other fans and leaving only during time outs and other breaks in the game.
 - Fans must display their tickets to event staff personnel upon entering the courtside area and utilize the reserved seating location on your ticket.
Interference with Game Operations is strictly prohibited, including:
- Talking to or attempting to engage with any players, coaches, staff, referees or other game day personnel (except security and medical personnel and ushers, as appropriate).
- Physical contact with any players, coaches, staff, referees, spirit squad, band members or other game day personnel.
- Requesting autographs from or taking photographs with any players, coaches, staff, referees or other game day personnel.
- Foul, offensive, abusive, hostile or other inappropriate or disruptive language, gestures or behavior directed at any players, coaches, staff, referees, other game day personnel or fans.
- Excessive heckling of any players, coaches, staff, referees, other game day personnel or fans.
- Filming, recording, streaming or otherwise transmitting all or any portion of the game or any sideline activity by any means (including via a cell phone).
- Obstructing or interfering with the game or any media coverage of the game.
- Throwing any objects onto the court or other unsafe behavior.
- Banners or signs of any kind.Â
- Fans shall abide by all other rules, policies and directives of Syracuse University, the National Collegiate Athletic Association and Atlantic Coast Conference.
- Fans shall comply with all requests of medical and security personnel and ushers in the event of any medical or other emergency on or off the court.Â
Food & Beverage
- For safety and efficiency, Syracuse University has transitioned to cashless transactions at food, beverage and merchandise stands. Major credit cards, debit cards and mobile payment (Apple Pay, Android Pay and Google Wallet) are accepted.
- ATM’s are not available at the stadium.
- Guests are permitted to bring a sealed bottle of water; all other outside food and beverage is prohibited. Exceptions will be made for health/special conditions.Â
- Visit the Stadium Parking Lot Guide for parking and shuttle bus information.
- Additional services and information can be found on the Syracuse University Parking and Transportation Services website.
- Tailgating is permitted within the lined parking space directly behind or in front of your parked vehicle; other parking spaces cannot be used for tailgating or other purposes.
- Safety regulations prohibit any open flame (from propane, charcoal, etc.) in Syracuse University parking garages, and will be strictly enforced for all levels of the garages.
- Syracuse University prohibits excessive consumption of alcohol on its property. Patrons determined to be impaired may be denied entry into the JMA Wireless Dome.
- Smoking and tobacco use is prohibited on Syracuse University property, which includes both inside and outside the stadium, parking lots and garages.
- Visit cuse.com/tickets for the latest information on Syracuse University Athletics Tickets
- For information on the stadium box office, cuse.com/dome
- For step-by-step instructions on how to manage your mobile tickets please visit cuse.com/mobileticketing
