Orange Fans: 'Commit Now, Pay Later'

Syracuse University Athletics is adjusting the timeline for 2020-21 football and men's and women's basketball season ticket renewals and purchases. Fans are invited to utilize the "Commit Now, Pay Later" plan that provides new payment timelines and options to best fit their needs to help ease the challenges they may be facing due to the COVID-19 pandemic. In addition, the department is offering the opportunity to opt-in to mobile ticketing and reminding fans about the ticket refund policy.

"Our thoughts are with each and every member of Orange Nation during this challenging time," said Director of Athletics John Wildhack. "Although we do not know when we will be together again, we are looking forward to that day. In order to assist our fans in this difficult time, we are adjusting our season ticket calendars and payment options in consideration of individual needs. We look forward to the opportunity to be together again as soon as we are permitted to, as sports is something that gives us a sense of community."

Revised Timeline and Payment Plan Options
2020 Football
Fans who have not renewed football season tickets have until May 22 to commit utilizing one of three options:

Commit Now, Pay Later: Commit to the upcoming season in your MyCuse Account now, with payment plan options starting in July 2020 that conclude in October 2020.
Payment Plan: Make a first payment now and make monthly payments thereafter until August 2020.
Pay in Full: Fans who elect to pay in full by June 30 will be eligible for a chance to win fan-experience incentives, including two Club 44 season passes for football (1), an invitation for two to the Athletics Department suite for a game (2), a Syracuse football helmet signed by head coach Dino Babers (10), a 2020 Official Nike Sideline Gear Pack (5), Syracuse University Athletics polo shirt, Syracuse University Athletics hat/visor, invitation to a football team practice (10), or a $25 Shop.Cuse.com gift card (25).

Men's & Women's Basketball
Fans who have not renewed men's or women's basketball season tickets have until June 26 to commit utilizing one of three options:

Commit Now, Pay Later: Commit to the upcoming season in your MyCuse Account now, with payment plan options starting in July 2020 that conclude in December 2020.
Payment Plan: Make a first payment now and make monthly payments thereafter until September 2020.
Pay in Full: Fans who elect to pay in full by June 30 will be eligible for a chance to win fan-experience incentives, including an a basketball signed by head men's basketball coach Jim Boeheim (5) or a basketball signed by head women's basketball coach Quentin Hillsman (5).

'Commit Now, Pay Later' Payment Plan Options
2020 Football

Payment 1: July 15, 2020
Payment 2: August 15, 2020
Payment 3: September 15, 2020
Payment 4: October 15, 2020

2020-21 Men's and Women's Basketball

Payment 1: July 1, 2020
Payment 2: August 1, 2020
Payment 3: September 1, 2020
Payment 4: October 1, 2020
Payment 5: November 1, 2020
Payment 6: December 1, 2020

Revised Ticketing and Parking Calendar

Friday, May 22: Updated football season ticket renewal deadline (sign up for one of our payment plan options or pay in full) (Donor Rank lock date for seat upgrade process)
Friday, May 29: Football season tickets released from accounts
Friday, May 29: Football parking application deadline (Donor Rank lock date)
Monday, June 1 to Friday, June 5: Football season ticket upgrade process
Tuesday, June 9 to Friday, June 26: Football parking selection process
Friday, June 26: Updated men's and women's basketball season ticket renewal deadline (sign up for one of our payment plan options or pay in full) (Donor Rank lock date for seat upgrade process)
Friday, July 10: Men's and women's basketball season tickets released from accounts
Tuesday, July 14 to Tuesday, July 21: Men's and women's basketball season ticket upgrade process
Friday, July 17: Men's basketball parking application deadline (Donor Rank lock date)
Tuesday, July 28 to Friday, August 14: Men's basketball parking selection process

Mobile Ticketing Opt-In Information
For the 2020 football and basketball seasons, Syracuse Athletics is offering an opt-in to mobile-only ticketing plan. Fans are invited to opt-in via their MyCuse account. Season ticket holders will receive details via email. Information regarding mobile ticketing, including a comprehensive FAQ page, is available here.

Fans who elect to use mobile ticketing will be eligible for a chance to win fan-experience incentives, including a West Lot season parking pass for football (5), exclusive Stadium tour for two (25), an opportunity to run on the field with the football team (2), a basketball signed by head men's basketball coach Jim Boeheim (5), a basketball signed by head women's basketball coach Quentin Hillsman (5), Dome tin stuffed with a game worn jersey (20), a $10 concession coupon (250), an opportunity to be a guest on a football pre-game radio show (1), or a $25 Shop.Cuse.com gift card (25).

Syracuse University Athletics Season Ticket Refund Policy (Updated April 24, 2020):
Syracuse University Athletics PLANS ON HOSTING sporting events for the upcoming 2020-21 academic year. However, as preparations are underway, due to the uncertain nature of COVID-19, game schedules ARE SUBJECT TO CHANGE. In the event that any games are canceled due to COVID-19 and not rescheduled, or if games are played under conditions that prohibit fans from attending, season ticket holders will have the following options with respect to both the face value of the ticket(s) for the impacted game(s) and the contribution portion of their original purchase:

Donate the prorated value to the Orange Club in support of Syracuse Athletics;
Have the prorated value applied as a credit toward their purchase of 2021-22 season tickets for the same sport; or
Get a prorated refund to their original method of payment. The prorated value will also include processing fees paid by the ticket holder if the entire season is canceled.

Customer Service
Syracuse Athletics ticket sales representatives continue to work from home. Fans are invited to connect with the Syracuse Athletics ticket sales staff by phone (888-DOME-TIX) during business hours (Monday through Friday, 8:30 a.m. to 4:30 p.m.) or via email. Fans may also contact their personal account representative directly. Customer support is available on Twitter.

Syracuse University Athletics

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